As told by Vicky C, a resident of Bukit Ho Swee, to the Beyond Editorial Team
I am 62 years old and I live alone in Jalan Klinik. About 5 years ago, I walked past the Beyond Social Services office. I was curious about what went on inside, so I peered in. I was greeted warmly by one of the staff – a community worker named Susie.
Susie explained that the organization supported families who live in public rental flats and that I was very welcome to drop by anytime and make myself at home.
I used to work as an administrative assistant, but I lost my job during the pandemic. Because of my age and various health issues, I’ve not been able to find employment. So, I’ve had to depend on government support to get by. I am now quite familiar with different service providers, and they are always helpful. I usually visit them to get the assistance I need, and I leave immediately after. There’s very little time for personal interaction.
This made me appreciate Beyond Social Services all the more. Its doors are always open and I can always get a cup of coffee or tea when I visit. More importantly, it is comforting to know that at Beyond, I can always find someone to talk to, to share my experiences or discuss the little things that bother me. And even when everyone is busy, I never feel like I am not welcome. I may just sit quietly on my own and sort out my mail or my groceries before heading home.
I’m not the only person who regularly visits the Beyond office. I ‘ve seen people coming by to fill up their water bottles at the hot-cold water dispenser installed outside the office entrance. Day or night, the community is served by this simple, thoughtful gesture.
Susie no longer works at Jalan Klinik, but the hospitality extended to those of us in the neighbourhood remains. It makes us feel seen, that we matter, and that we are not alone.
We know we are always welcome at Beyond.
We believe in creating a warm and welcoming environment wherever we work. – Beyond Social Services